Contact - get in touch

Would you like to change the date of your tour? Book a private tailored tour? Change your pick-up address? Any queries or concerns you may have feel free to contact us. We are available every day between 9:00 am to 6:00 pm Prague (CET) time.

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Frequently asked questions - FAQ

General Inquiries

As standard, we go to visit the biggest icons of national parks, such as Bastei Bridge, Pravcicka Gate, Tisa Rocks Labyrinth or Dinhy ride in Kamenice river gorge. But you can also order a private tour with us, where we will also look for lesser-known hidden gems.
We conduct our trips in small groups, usually up to 8 people, maximum 15 during the summer peak. Throughout the trip, you will enjoy high comfort, starting with pick-up from the hotel in an air-conditioned van, all-day care of a guide, and a well-thought-out itinerary in which we offer not only travel experiences, but also local customs and tastes.

Booking and Payment

On the trip page there is a button to call up the reservation system or a calendar where you can choose the date you want. You choose your place of residence and fill in your contact information - name, phone, email and pick-up address. All that remains is to pay for the trip, which you can do by bank transfer or credit card.
Yes, once you have completed the booking, you can choose the type of payment including credit card.
Very flexible. If you would need to cancel the tour you can do this for free up to 24 hours before the tour starts and we will fully refund you. The payment is non-refundable if you cancel anytime later.
Just your name, your travel date, address or name of your hotel and a mobile phone so we can call in case of emergency situation. That is all you need to book the tour.
No, the client arranges travel insurance himself.

Travel Logistics

The transfer from Prague usually lasts about 1,5 - 2 hours. We keep your comfort in mind, and each guest receives a fresh snack package and water when we pick you up. We also make short stops through the ride to accommodate your other needs.
Yes, during our trips we cross the Czech-German border and passport control is possible.
We travel in modern air-conditioned Ford Tourneo Custom vans with a professional driver, in the case of a smaller group or private tour it can be a Ford Mondeo.
Our guides are local residents of Bohemian Switzerland National Park who have excellent knowledge of the area and speak fluent English.

Tour Information

The Bohemian Switzerland national park lies in a low altitude. Its landscape will remind you of mountains but we will walk in altitudes around 300-400 metres above the sea level. Therefore the climate is not wild and is similar to climate in Prague. However you can expect it to be some 2-3 degrees Celsius cooler. This helps in summer when the heats in Prague are balanced by plaesant climate in the national park and in winter when if there is no snow in Prague, chances are there will be some snow in the national park. Just enough of it to add that special sensation into a winter hike.
The only single important thing is to wear comfortable hiking boots or sport shoes suitable for forest walk. The ground is uneven and high heels or such are a no go for the trip. City sneakers are suitable in summer months, in winter you will need closed shoes or boots. Beside this, you may want to pack sunglasses and a sun cream, along with shorts for hot summer days - while in winter, pack an extra layer, gloves and a cap for your hike as it can be chilly. You need no special gear or such.
We arrange the tour in small groups. Our maximum is 8 people per the van so you can still enjoy the comfort of a small group and meet some new friends at the same time.
The dinghy boat rides through the Gorges of the River Kamenice are available only from April (Easter in Czech Republic) until end of October. We have a beautiful scenic destination prepared for you through the course of winter months - Amazing Bastei Bridge and Tisa Walls labyrinth tour.
Our Easy tour with boats and Bastei, which operates during summer season, is actually quite easy for children, as the walking distance is up to 6 km in total on easy trails. In winter season we recommend you our Narnia tour. Kids will love it and it's fairly easy to do. You can also order a private tour where we plan everything according to your needs. Our cars can be fitted with children's seats as well, for safer transfer, you just need to let us know in advance.

Pricing and Fees

We provide better rates for families travelling with kids. Children up to 14 years pay 80% of the standard tour rate. That means a 20 % children discount.

Customization and Special Requests

The choice of vegetarian/ vegan food in the national park is not large, but our tour guide will bring you to a cozy Czech restaurant that offers at least 2 - 3 suitable options (for example: fried cheese with potatoes or fries, vegetable salad with feta cheese or creemy mushroom risotto.)
Of course, if you order a custom tour, you can choose the program exactly according to your needs, whether it concerns the time of departure or the choice of visited places in the national park.
No, there are many unpaved paths in the national park that are not suitable for people with reduced mobility.

Testimonials and Reviews

Yes, you can read many reviews directly on the Tripadvisor listing for our day trips from Prague and day trips from Dresden.